1. Introduction
Welcome to BlknMatch. Your privacy is important to us. In this privacy policy, we explain how we collect, use, share and protect your personal data when you use our dating platform, website and our related services. This policy is designed to meet the requirements of the General Data Protection Regulation (GDPR).
By creating an account and using BlknMatch, you consent to us processing your personal data in accordance with this policy. If you do not agree to how we handle your data, please do not use our services.
2. Information we collect
2.1 Information you provide to us
When you register and use BlknMatch, we collect information that you actively provide us with:
- Account details: Name, email address, phone number and password.
- Profile information: Date of birth, gender, interests, photos, bio/description and preferences (such as who you want to date).
- Communication: Messages you send to other users via our chat function (our systems automatically scan these to prevent fraud and maintain security).
- Feedback and support: Information you provide when you contact our customer service.
2.2 Information collected automatically
When you use our platform, we automatically collect certain technical data to improve your experience:
- Device Information: IP address, browser type, operating system and device ID.
- Usage data: Which profiles you visit, how you swipe (right/left), login timestamps and how long you use the app.
- Location data: If you give us permission, we collect your geographic location in order to show you potential matches near you.
3. How we use your data
We use your personal data to be able to provide and improve our services. Specifically, the information is used to:
- Create and manage your BlknMatch account.
- Analyze your preferences to show you relevant matches.
- Enable communication between you and your matches.
- Manage payments for premium services and gifts.
- Prevent fraud, fake profiles and inappropriate behavior.
- Comply with applicable laws and respond to requests from authorities.
4. Sharing of personal data
We never sell your personal data. However, we may share your data with trusted third parties in the following circumstances:
- Service providers: Companies that help us operate our platform, such as cloud storage, payment providers (such as Stripe), and analytics tools.
- Safety and Laws: Authorities or legal representatives if we are required to do so by law, or to protect the rights and safety of BlknMatch and our users.
- Advertising partners: We use services such as Google AdSense. For information on how Google uses data, please see our Cookie Policy.
5. Your rights under the GDPR
As a user within the EU/EEA, you have strong rights regarding your personal data:
- Right of access: You have the right to request a copy of the information we hold about you.
- Right to rectification: You can update incorrect information in your profile at any time.
- Right to erasure ("The right to be forgotten"): You can request that we delete your account and all associated personal data, with the exception of data we must retain for legal reasons.
- Right to data portability: You can request to receive your data in a machine-readable format.
To exercise your rights, please contact us at privacy@blknmatch.com.
6. Data Security
We take your security seriously. We implement technical and organizational measures to protect your data from unauthorized access, loss or alteration. This includes encryption of data transmission, secure servers and regular security audits.
7. Changes to the Privacy Policy
We may update this privacy policy from time to time. Significant changes will be notified via email or via a clear notification in the app. We encourage you to regularly review this page for the latest information.
8. Contact us
If you have any questions about this privacy policy or how we handle your personal data, please contact our data protection officer at:
E-mail: privacy@blknmatch.com
Address: BlknMatch AB, Box 123, 111 22 Stockholm, Sweden